Thank you for shopping at NutrixVit. We are committed to providing high-quality health and wellness products. If you are not completely satisfied with your purchase, we are here to help.
Returns
We accept returns under the following conditions:
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Items must be returned within 30 days of purchase.
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Products must be unopened, unused, and in their original packaging.
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Proof of purchase (order number or receipt) is required.
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We do not accept returns on opened or used products due to health and safety regulations.
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Digital products or downloadable items are non-refundable.
To initiate a return, please contact our customer support at [Insert Contact Email] with your order details. Once approved, you will receive return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund:
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Approved refunds will be processed within 5-7 business days to your original payment method.
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Shipping costs are non-refundable, except in cases where the return is due to an error on our part (e.g., incorrect or defective item sent).
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If a refund is delayed, please check with your bank or credit card provider before contacting us.
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, please email us within 7 days of delivery at [Insert Contact Email] with photos of the damaged product.
Cancellations
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Orders can only be canceled before they are shipped. Once shipped, the order must go through the standard return process.
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If you need to cancel your order, contact us immediately at [Insert Contact Email].
Return Shipping
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Customers are responsible for return shipping costs unless the return is due to our error.
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We recommend using a trackable shipping service as we are not responsible for lost return shipments.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
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Email: Info@nutrixvit.com
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Phone:+ 1 302 5977084
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Address: 16192 Coastal Hwy, Lewes, DE 19958, USA
We value our customers and appreciate your trust in NutrixVit!